VA Loans Are Here!!

We are pleased to announce that 7 Mortgage now offers VA Loans.  Extending these products to those who have served the U.S. is a great honor.  Great benefits like 100% financing, No PMI, no flipping restrictions, and more are just the beginning!

VA Requirements

  • Eligibility – Be an eligible veteran or active duty service member.
  • Credit- Be able to meet the VA and lender’s credit Standards.  Flexibility with lower credit scores, bankruptcies, foreclosures, and collections may be available.
  • Income- Have enough qualifying income to support the mortgage payment and existing consumer debts.
  • Assets- Be able to produce valid asset documentation if needed.

Eligibility – A Certificate of Eligibility (CPE) must be issued from the VA to make a final determination for eligibility.  The VA considers the following before issuing the CPE:

  • You have served 90 consecutive day of active service during peacetime. or
  • You have served 181 days of active service during peacetime. or
  • You have more than 6 years of service in the National Guard or Reserves. or
  • You are the spouse of a service member who has died in the line of duty or because of service- related disability.


  • Single Family
  • Multi-family up to 4 units
  • Condo
  • Manufactured Homes


  • Purchase Loans- Up to 100% financing with no money down and the seller is permitted to pay closing costs.
  • Cash Out Refinance- Financing up to 100% of the current value of your home.  The proceeds may be used to pay off your existing mortgage, consolidate debt, or for home improvements.
  • VA IRRRL- Sometimes referred to as a VA Streamline Loan.  Allows borrowers with a current VA loan to refinance to a lower rate if available.  Appraisal, income, or asset verification typically isn’t required

You’ve served the U.S.  Now let us serve you!

Why Choose an Independent Insurance Agency?

Independent Agent vs. Captive Agent.

An independent insurance agent offers insurance policies provided by several insurance carriers, allowing them to offer a wider array of insurance options.  For example, 7 Insurance works with twelve separate insurance carriers.  In comparison, a captive agent offers policies through an exclusive contract by a single insurance company.

As we all are aware, when a teenager starts to drive, your insurance rates skyrocket; their inexperience drives these rates.  However not all carriers think “exactly” the same.  All carriers will increase rates for any teenage driver, however not all carriers will increase rates equally.

So, if you are with a captive agent you have only one choice, “this is your rate” with no other options.  With an independent agent you have the option of all the agency’s carriers; the rate difference can be significant from carrier to carrier.

I tell people carriers do not like teenage drivers; however some of the carriers do not dislike them as much as others.

In summary, independent agents provide:

1. Choices – Your Personal Shopper

a. Multiple insurance carriers provide you the opportunity to review quotes from many different carriers.

2. One-stop Shopping

a. Although most policies have very similar coverages, not all carriers offer all the programs/products you may need.

3. Lifetime Agent

a. Since independent agents utilize multiple carriers we are able to place you with the right carrier, year after year.

4. Separation

a. With a captive carrier, large claims (hurricanes, hail storms, tornados, etc.) are spread across the country.  So, you could be paying extra premiums based on losses that happened across the country.
b. With an independent agent, if there are rate increases through one of our carriers, we can move you to another.

5. Unbiased Advice

a. Multiple carriers assure you have the best coverage for your situation.

6. Advocate / Annual Reviews

a. At 7 Insurance we conduct annual reviews automatically, to make sure you have the best product/program/pricing we have available.


7 Insurance is proud to be an independent insurance agency.  If you are with a captive agent, give us a call today and we can show you the independent agency difference.

Jerry Tweeten
7 Insurance

Why Choose an Independent Insurance Agency?

About 7 Insurance: Independent insurance agency headquartered in Knoxville, TN and licensed in 30 states. Our agents are not paid commission so you can rest assured you are getting the best policy at the best price available. Our new clients save over $500 per year when switching insurance coverage. And because we know your needs change, we automatically review your policies for you every year to ensure you are receiving maximum value from your policies. For a quote, call 865.859.0591 or visit

Why work with a CUSO?

When was the first time you heard the term CUSO?  What was your first impression?  If you are new to the credit union industry or a seasoned veteran, perhaps it is time to take a closer look at a CUSO.

First, my CliffsNotes summary of what a CUSO is…..

Rules governing Credit Union Service Organizations (CUSOs) can be found in Part 712 of NCUA Regulations (Chapter VII of Title 12, Code of Federal Regulations[1]).  These rules provide guidance to federal credit unions relating to the investment in, loans to, and related parties of a CUSO.  Among other stipulations, the regulation requires a CUSO to primarily serve credit unions (712.3) and further lists the permitted and prohibited activities of a CUSO (712.4 & 712.5).  In summary, these rules allow for credit unions to be entrepreneurial in their pursuit to offer solutions for members.

Now, why should a credit union partner with a CUSO?…..


There is something special about the credit union movement and it doesn’t take one long to experience the difference when joining the industry.  This impalpable, yet powerful, difference is what sets the credit union far ahead of other financial institutions in consumer satisfaction surveys year after year.  And because CUSOs are formed directly from credit unions, the same culture exists at CUSOs.  Credit Union Service Organizations are not vendors merely trying to earn business; CUSOs are credit union people helping credit union people.  If your credit union is looking for a solution which will have direct member contact, wouldn’t it make the most sense to partner with an organization that already understands the credit union difference?  Non-CUSO vendors often struggle to replicate or even imitate the “secret sauce” of credit unions.

Economies of Scale

With each passing year, hundreds of credit unions are forced to merge or liquidate.  While some are involuntary as a result of failure, most are voluntary and likely due to ever increasing operational expenses.  By working together as an industry and pooling resources, credit unions are finding it very beneficial to work with CUSOs to slow expense growth.  Additionally, when credit unions partner with a CUSO, their collective memberships are able to tap into additional products and services which may not have been available if going at it alone.  With reduced expenses and new sources of revenue, operational efficiency improves for all involved.  Thus, economies of scale are reached and more credit unions stay relevant and healthier longer.


Of the 6,000+ credit unions in the country, the top 10-20% is carrying the vast majority of the advocacy efforts at the state and federal level.  These credit unions write large checks each year to national, state, and federal organizations whose sole purpose is to promote and protect the credit unions industry.  This advocacy work is absolutely necessary as other organizations such as the American Bankers Association (ABA) have much larger wallets and would like nothing more to see the credit union industry as we know it dissolved.

Another common trait amongst the nation’s largest credit unions is their involvement in CUSOs.  Over time, they have formed CUSOs as a way to help smaller credit unions and to generate revenue; income that, in part, is put to use for advocacy efforts and credit union industry awareness.  Over the course of my career, I have seen many examples of credit unions choosing to partner with large banks for products and services over a CUSO.  Each time, I wonder to myself if the deciding credit union realizes they may be funding the industry (ABA) which wishes to see them extinct.

In conclusion, CUSOs provide the opportunity for credit unions across the country to partner together to solve our own challenges.  As financial cooperatives, we are guided by the seven cooperative principles.  None are more important to the long term success of the industry than principle number six “Cooperation among cooperatives”.  So the next time your credit union needs a product or service, consider a CUSO because as JFK often said, “A rising tide lifts all boats”.


Chris Boler

President and CEO

7, LLC

Why work with a CUSO?


About 7, LLC:

Rooted in the seven cooperative principles of the cooperative movement, 7 is a credit union service organization made of experienced credit union people with the passion, insight, and skills to help credit unions and their members thrive.  Our name is a direct reflection of our commitment to credit unions and the principles on which they were founded.  We are 100% owned by credit unions and proud to provide products and services to other credit unions through our three companies: 7 Mortgage, 7 Title & 7 Insurance.



7 Reasons Why It Is Time to Shop for Auto and Home Insurance Coverage

Insurance is probably the least interesting purchase the average consumer will ever make, unless you can save money.  You hear the commercials and they all sound the same; some use humor, some overload you in statistics, and others pull at your heart trying to convince you they are the best.  While all of these can be effective, as a consumer you should always shop for coverage and here is why:

  1. It’s been too long. The average consumer has not shopped auto or home coverage in many years, if ever.  We recommend you shop annually.
  2. Your situation continually changes. You’ve graduated college, got married, had children, moved houses, zip code, changed vehicles, changed careers, etc. but never considered how these factors might impact your insurance coverage.
  3. Insurance companies have different risk appetites. While your situation is continually changing, so is your insurance company’s risk appetite.  Perhaps they like teen drivers or maybe they don’t.  Shopping around is the only way you will know if lower rates are available.
  4. Bundling may not be your best option. Many assume that having all of your policies in one place is best, however each consumer’s situation is unique and sometimes unbundling is the best option.
  5. You might need an umbrella policy. Adding this added layer protection is essential as the consumer’s financial situation evolves.  Many times it can be added for a minimal increase in premium.
  6. Your coverage may be lacking. What are your deductible limits?  What are your liability limits?  Will the full value of your roof be replaced after a storm?  These are all important questions to ask during the shopping phase.  Do you have items that need a separate endorsement such as art, guns, jewelry, etc?
  7. You could save hundreds of dollars. While your risk profile has likely improved over the years, your premiums have only gone up.  Shopping is the only way to ensure you are getting the best deal and could save you hundreds per year.

Insurance is a very valuable component of overall financial wellness.  If you haven’t shopped for insurance coverage in a while, you should seriously consider it to make sure your family is protected in times of need.  At worst, you can have peace of mind knowing you are covered.  At best, you can improve your coverage and save hundreds of dollars per year.

Jerry Tweeten


7 Insurance


About 7 Insurance:  Independent insurance agency headquartered in Knoxville, TN and licensed in 30 states.  Our agents are not paid commission so you can rest assured you are getting the best policy at the best price available.  Our new clients save an average of over $500 per year when switching insurance coverage.  And because we know your needs change, we automatically review your policies for you every year to ensure you are receiving maximum value from your policies.  For a quote, call 865.859.0591 or visit or email us at

Congratulations Katie Bailey!

Please join us in congratulating Katie Bailey on her promotion to Supervisor Mortgage Processing!

Katie has been with the organization for the past 7 years, serving 7 Mortgage for the last 6.  Katie has experience in processing, system administration, and a vast knowledge of the mortgage industry.

Katie will be a great asset to the Processing Department and we look forward to seeing her success.

Title Insurance: What is it and why do I need it?

When purchasing a home, buying title insurance is very important.  In fact, it is so standard that if you are getting a loan on that home, your lender will most likely require it.

So I’ve told you that you need it, but before understanding why it’s important you must first understand what it is.  The Wikipedia definition of title insurance is “A form of indemnity insurance predominantly found in the United States which insures against financial loss from defects in title to real property and from the invalidity or unenforceability of mortgage loans.”

In summary, if anyone makes a mistake, misses something, or there was just an unforeseeable issue in the process of searching the records of your property, with title insurance you have protection in case of a loss.

A loss resulting from a title defect could be as much as the value of your home.  Because of the potentially large dollar amount of the defect, many homeowners would be unable to financially cover the loss.  Even if one could afford it, no one would want to.  For most people, their home is the most expensive purchase they can make and having the peace of mind of title insurance is a must.

You are probably thinking “If the Title Company made an error that led to a title issue with my home, then shouldn’t they be responsible?”  That is a natural question to ask, but human error is always present and title fees aren’t that much.  No title company could charge you $300-$400 for the processing of your transaction and be able to afford a mistake in the hundreds of thousands of dollars. One mistake would put them out of business.  It is because of this, that title insurance not only exists but is the right decision for most, if not all homeowners.

If you have questions about title insurance or anything related to the title of the property you own or are considering buying, let the experts at 7 Title give you the answers you need.

Chris Outland


7 Title

Title Insurance: What is it and why do I need it? 

Giving Back is Contagious

At 7 Mortgage, we understand the importance of giving back to our local communities.  In fact, investing in our communities is one of our core beliefs.  Spending time helping those in need, engaging with local volunteer organizations, and making our region a better place to live is critical to our success.  To that end, we award 8 hours of paid volunteer time off to our employees to encourage participation in the volunteer activity of their choosing.  Today we would like to share the story of Jane one of our Mortgage Loan Coordinators who volunteered at the Good Samaritan Center in Lenoir City, TN.  The Good Samaritan Center of Loudon County (GSC) is a private, non-profit assistance ministry serving the emergency needs of those in Loudon County, Tennessee.

Jane helped bag groceries as orders came in, attended a staff meeting, helped with paperwork and did some housecleaning.  She even went so far as to purchase dog food with her own money since the organization would not receive donated funds until the following week.  Jane hopes that her volunteer spirit helped inspire her grandson Alex.  At his recent 8th birthday party Alex insisted that friends not bring gifts, but instead bring bags of dog food and treats for the local animal shelter.  Because of Alex’s generosity, the Loudon County Animal Shelter received approximately 600 pounds of food and treats.  Great job Jane and Alex!

This is just one example of the countless opportunities our fantastic employees take to make the communities we serve be the best they can be.  We invest in our communities, so TOGETHER WE THRIVE!

Wendy Robinson

AVP Mortgage Services

7 Mortgage

Wendy Robinson goes to GAC!

Wendy is the AVP of Mortgage Services for 7 Mortgage and oversees the processing and underwriting teams. She has been with 7 Mortgage for over 5 years and has a passion for the credit union movement.

What is the GAC?

  • It is a fun-filled, action-packed conference attended by thousands of credit union professionals and Board members in Washington D.C.
  • You learn about issues facing the industry, and get the inside scoop on new and innovative products/services, visits with members of Congress and the Senate, and best of all network with other credit union professionals!

What did you take away?

  • It was rewarding and enlightening on several fronts. First, we got to come together with 5,200 people representing 1,000 credit unions all working to make a difference. I have seen how regulations can affect credit unions and their ability to grow, and how this especially impacts the smaller ones. Realizing that 50% of credit unions have 30M or less in assets was eye opening.  When statistics show that credit unions must dedicate 1 out of every 5 employees to work on compliance, it really limits their options because many cannot afford to absorb those costs.
  • There were many great speakers, visits with different vendors, and some really fantastic meals all over the District. This opportunity to network helped us all learn about the key topics that are concerning to credit unions and how we can all be better advocates.

Name the top 3 things to do in D.C.

  1. Homemade Pop Tarts at Ted’s Bulletin
  2. Monuments by Moonlight Tour
  3. Trump Hotel Observation Deck

7 Title’s Product Offerings: ACE Report

 What is the ACE Report?

  • This product is designed for smaller loan types such as HELOC’s which may not require full title insurance.
  • It allows loan originators to focus on the origination process while the title work is cleared by title professionals.

What is included in the  ACE Report?

  • Full service current owner property report
  • Prompt delivery
  • Assistance provided in solving title issues
  • Certificate of Lien Position

What is the cost and turn time?

  • $125.00 for the ACE Report
  • Delivered back in 3-5 days

**Recording Service also available**

Please let us know if you have questions or would like more information about this product or any other 7 Title products or service!




How long have you worked at 7 and what is role?

I have worked for 7 for almost 2 years (May 27th will be my anniversary) I am a Mortgage Loan Coordinator which is another term for Mortgage Loan Processor, but because we now do it all (processing and closing) we are called coordinators.

What keeps you working at 7 and motivates you every day to come into work?

The people I work with, both within my department and in 7 Title!! This job is difficult and sometimes very stressful, at best, and working with incredibly warm, fun, knowledge people make it all worthwhile. I have a manager who I know has my back  and technology to help do my job but seriously it is the people I work with on a day to day basis…”my work family”!!!

What does your perfect weekend look like?

Winter…..staying in, cooking, catching up on TV shows I have dvr’d, reading,  going to Saturday morning breakfast with my daughter Sara, her husband Scott, and my wonderful grandson Alex!!  Summer……going to breakfast with “my kids” listed above, cooking, going to the pool, reading…..this is perfect reality!!! Perfect dream weekend….going to the mountains staying in Gatlinburg, good happy hours and great food…throw in a massage or facial and it would be nirvana!!!

Are you a dog or a cat person? Do you have any pets?


What is your go-to meal that you make when you are at home?

Mushroom & cheese omelet, crisp bacon, and 12 grain toast during the week. On the weekend baked salmon and sautéed scallops with asparagus and a baked sweet potato!